Faculty & Staff Resources

Fell Hall Computer Labs

Fell Hall Computer Labs are used as both classroom and open lab environments for the School of Communication. Faculty and Staff of the School of Communication who wish to reserve time in the labs should complete a request here.

Download a copy of the open lab schedule by clicking here. (PDF) »

Fell 048

Spring '12 Finals Week Open Lab Hours

  • Su 5/6: Closed
  • M 5/7: 9 - 4 pm
  • Tu 5/8: 9 - 4 pm
  • W 5/9: 9 - 4 pm
  • Th 5/10: 9 - 4 pm
  • Fr 5/11: 9 - 2 pm
  • Sa 5/12: Closed

Fell 052

Spring '12 Finals Week Open Lab Hours

  • Su 5/6: Closed
  • M 5/7: 9 - 4 pm
  • Tu 5/8: 9 - 4 pm
  • W 5/9: 9 - 4 pm
  • Th 5/10: 9 - 3 pm
  • Fr 5/11: 9 - 2 pm
  • Sa 5/12: Closed

Fell 102

Spring '12 Finals Week Open Lab Hours

  • Su 5/6: Closed
  • M 5/7: Closed
  • Tu 5/8: Closed
  • W 5/9: Closed
  • Th 5/10: Closed
  • Fr 5/11: Closed
  • Sa 5/12: Closed

Fell 108

Spring '12 Finals Week Open Lab Hours

  • Su 5/6: Closed
  • M 5/7: Closed
  • Tu 5/8: Closed
  • W 5/9: Closed
  • Th 5/10: Closed
  • Fr 5/11: Closed
  • Sa 5/12: Closed

Local Tech Support

The School of Communication Office of Technology's mission is to provide the best equipment available, that is essential to academic or research purposes, in a timely and efficient manner.

School of Communication Faculty and Staff needing to check out equipment, or help with ISU-owned computer equipment and peripherals should complete a helpdesk ticket at:

http://www.casit.ilstu.edu/help/

Known Issues / Outages

System: Blackboard Maintenance

Maintenance has been scheduled for Blackboard on Thursday, May 17 starting at Midnight and running through mid-morning. During this time, Blackboard will be completely unavailable.
Phishing: Account Update.

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

The University will NEVER ask you to send your password in email.

Important: If you replied to a phishing email with your password, you should change your password and security question immediately.

For more information, refer to [1364] How to recognize phishing emails targeting Illinois State University.

"Webmail Helpdesk Support Centre"

This is to inform you that you have exceeded your email quota limit of 325MB and you need to increase your email quota limit because in  less than 48 hours your email will be disable. Increase your email  quota limit and continue to use your webmail account.

To increase your email quota limit to 2.2GB, you must reply to (webmail.demo@gmx.us ) this email immediately and enter your account details below.

Username: (**************)

Password: (**************)

Date Of Birth(************).

Failure to do this will immediately render your account deactivated  from our database.

Thank you for your understanding.  Copyright ©2012 Webmail Helpdesk Support Centre.
Phishing: WARNING UNAUTHORIZED USER

The following phishing email has been reported to the Help Desk. This email was not sent by Illinois State University.

Important: If you clicked the link in this email and "logged in" with your ULID and password, you should change your password and security question immediately.

For more information, refer to [1364] How to recognize phishing emails targeting Illinois State University.

Dear Account User

This Message is From Heldesk team. Due to our latest IP Security upgrades we have reason to believe that your  account was accessed by a third party. Protecting the security of your  account is our primary concern, we have limited access to sensitive  account features.Failure to revalidate your  account will be blocked in 72 hours.
____________________________________________________
Please click this link below to update your account
http://webmailhelpdesk201.webs.com/contact
____________________________________________________

We Are Sorry For Any Inconvenience.
Regards,
WEBMAIL ADMINISTRATOR
Copyright 2012
All rights reserved.ABN 31 088 377 860 All Rights Reserved

Resources

School of Communication How-To Documents

CAS Intranet, Common Tasks (PDF)

Connecting to Private Drive (PDF)

Posting to Monday Notes, InspireVision or the School of Communication website (PDF)

Using SharePoint in your School of Communication organization

Instructor Station, FH 108/048 How-to and F.A.Q. (PDF)

Phone List, School of Communication Faculty & Staff (PDF)

 

More School of Communication Documents Coming Soon! Check the University Helpdesk for other campus wide resources.

Technology links

University Helpdesk

Outlook Web Access (OWA)

Private (R) Drive Web Access

CTLT

Classroom Technology / Clickers

CAS Intranet

Techzone

Emergency Alerts @ ISU

COINS Intranet - Edit Your People Page

Need Tech Support in University Classroom - CTSS

Faculty have use of the Classroom Technology Support Services (CTSS) which is supports equipment in teaching classrooms, laptop checkout, clickers, and distance learning classrooms.
Phone: (309) 438-7412

Want to buy a computer or equipment - TechZone

TechZone offers discounts and buying assistance to all members of the University community on personal computers, software, peripherals, and supplies. We can help you order everything from complete computer systems to extra ink cartridges for your printer. TechZone offers the flexibility of shopping online or working with our friendly staff for personal assistance through the buying process. Click here to visit the TechZone website.

University Helpdesk

The University Computer Help Desk is dedicated to assisting students, faculty, and staff at Illinois State University. Their focus is on supporting personally-owned devices, like computers and phones. Click here to visit the University Helpdesk website.