School of Communication
Fell Hall 434
Campus Box 4480
Normal, Il 61790-4650
Welcome to the School of Communication.
Illinois State's School of Communication recently completed construction on a new Social Media Analytics and Command Center (SMACC). The SMACC is a specialized computer lab whose primary goal is to analyze public conversations from social media outlets, popular discussion forums, and major blogs. SMACC researchers use customized software that identifies social media conversations and displays them as dynamic charts, graphs, word clouds, and other visualizations. These visualizations help researchers analyze social media trends, sentiment, share of voice, and geo-location.
For more information about the SMACC, contact Nathan Carpenter, Assistant Director of Convergent Media
Click here for a list of accessible social media analytics tools.